Return Policy
Last updated: 5 July 2026
We want you to love your order. If something isn't right, we're here to help.
Damaged or defective items
If your item arrives damaged or with a manufacturing defect, contact us within 48 hours of delivery with photos. We'll arrange a free replacement or refund.
Returns & exchanges
- Standard catalog items may be returned within 7 days if unused and in original condition.
- Return shipping for change-of-mind returns is the customer's responsibility.
Refunds
Approved refunds are processed to your original payment method (or via bank transfer for COD orders) within 5–7 business days.
How to request
Start a return or replacement by reaching out via our contact page with your order number.
